Hytz Roofing, Inc. holds an A+ rating from the Better Business Bureau (BBB) and has been a BBB Accredited Business since April 14, 2022. As of October 1, 2026, its BBB profile shows zero complaints in the last three years. Customer feedback on Google is where most Hytz reviews live: the company's own reviews page cites 251 five-star Google reviews, and the review aggregator Birdeye currently tallies 256 Google reviews averaging 5.0 stars.
Those numbers are a useful starting point, but each one measures something different. The sections below explain what each signal actually tells a Tampa homeowner and how to check every figure yourself instead of taking a roofer's word for it.
Key Takeaways
- Hytz Roofing, Inc. is BBB A+ rated and BBB Accredited (since April 14, 2022), with 0 complaints on file as of October 1, 2026.
- The BBB letter grade is driven by complaint history, transparency, licensing and time in business. Customer reviews do not affect it, and accreditation dues cannot buy it.
- Hytz's BBB page currently shows 0 customer reviews, so the real volume of customer feedback is on Google (roughly 250+ reviews at a 5.0 average).
- BBB lists the incorporated business start date as January 1, 2020. That is the date for the current legal entity, not a measure of the team's 30+ years of roofing experience.
- Every figure here can be checked in a few minutes on bbb.org, Google, and the Florida Department of Business and Professional Regulation (DBPR) license search.
What is Hytz Roofing's BBB rating?
Hytz Roofing, Inc.'s BBB rating is A+, the highest grade on the BBB's A+ to F scale. The BBB profile for Hytz Roofing, Inc. lists the company under Roofing Contractors in Tampa at 333 N Falkenburg Rd, Suite B218, Tampa, FL 33619, and names Chad Henning as President and Jamie Knapp as Vice President.
The same profile shows the company has been BBB Accredited since April 14, 2022. Accreditation means the business applied to the BBB, was reviewed, and agreed to follow the BBB Standards for Trust, a set of eight commitments that include advertising honestly, honoring promises, being transparent about ownership and location, and responding to disputes quickly and in good faith.
What does an A+ BBB rating actually measure for a roofing contractor?
A BBB rating is, in the BBB's own words, its "opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data." The BBB builds the grade from seven factors on a 100-point scale:
- Complaint history: volume, how quickly the business responds, and whether it tries to resolve complaints
- Type of business and its marketplace risk
- Time in business
- Transparent business practices, such as a real address and complete ownership information
- Failure to honor BBB mediation or arbitration commitments
- Required competency licensing
- Advertising issues, including misuse of BBB marks
Two points about the BBB system matter when reading a roofer's grade. First, the BBB states that "customer reviews do not affect the rating"; only complaints can. Second, the BBB says accreditation "dues do not buy a rating, and they do not remove a complaint," and a non-accredited business can also earn an A+. The BBB also cautions that a rating "is not a guarantee of a business's reliability or performance." For a roofing company, the licensing factor carries real weight because Florida requires a state roofing license, which is why checking that license separately is still worth doing.
How do Hytz Roofing's reputation signals compare across platforms?
The table below collects Hytz Roofing's third-party reputation signals in one place, with what each one measures. Figures were checked on October 1, 2026, and review counts change over time.
| Signal | What it shows for Hytz Roofing | What it measures | Where to verify |
|---|---|---|---|
| BBB letter grade | A+ | Complaint handling, transparency, licensing, time in business (not reviews) | bbb.org profile for Hytz Roofing, Inc. |
| BBB Accreditation | Accredited since April 14, 2022 | Voluntary commitment to the BBB Standards for Trust | bbb.org profile |
| BBB complaints | 0 in the last 3 years; 0 in the last 12 months | Formal disputes filed through the BBB | bbb.org complaints tab |
| BBB customer reviews | 0 currently displayed | Star reviews posted on bbb.org (not part of the grade) | bbb.org reviews tab |
| Google reviews | 251 five-star reviews cited by Hytz; 256 reviews at 5.0 average per Birdeye | Volume and tone of customer feedback | Google Business Profile for Hytz Roofing |
| Florida license | Certified Roofing Contractor, license #CCC1332551 | Legal authority to contract for roofing in Florida | Florida DBPR license search |
| Manufacturer certification | GAF Master Elite; GAF President's Club | Standing with GAF, a major shingle manufacturer | GAF contractor locator |
What do Hytz Roofing customers say in their reviews?
Hytz Roofing's customer feedback is concentrated on Google, and the themes that repeat across those reviews are consistent. Customers most often mention the project manager's attentiveness from estimate to cleanup, clear communication throughout the job, help choosing materials, and the quality of the finished roof. One reviewer summed it up by calling the project manager and crew "totally amazing."
A perfect 5.0 average across 250+ reviews is strong, and it also deserves the same scrutiny any homeowner should give a perfect score. The useful questions are whether reviews are spread across many months rather than clustered, whether reviewers describe specific jobs (a tile re-roof, a storm claim, a leak repair), and how the company replies when something goes wrong. Hytz's own reviews page highlights testimonials about hurricane-damage replacements, insurance claim help, and My Safe Florida Home grant approvals, which matches the work Tampa Bay homeowners most often hire a roofer for. You can read the full set of verified Hytz Roofing customer reviews and compare them against the public Google listing.
Why does Hytz Roofing's BBB profile show a 2020 start date when the team has 30+ years of experience?
The BBB profile for Hytz Roofing, Inc. lists a business start date of January 1, 2020, and shows "Years in Business: 6." The BBB records the start date of the specific legal entity it has on file. That date describes when the current corporation began, not how long its people have been roofing. Hytz Roofing describes its team as having more than 30 years of roofing experience. If a contractor's founding story matters to you, ask directly how the company and its leadership have been organized over time; a clear answer is itself a good sign.
How can a homeowner verify Hytz Roofing's BBB rating and reviews independently?
Verifying a Tampa roofer's reputation takes about ten minutes. For Hytz Roofing or any contractor, follow these checks:
- BBB profile: Search bbb.org for "Hytz Roofing, Inc." in Tampa, FL. Confirm the grade, the accreditation date, and the complaints tab. Make sure the address on the profile matches the address on your estimate.
- Florida license: Look up license #CCC1332551 on the Florida DBPR license search at myfloridalicense.com. Confirm it is active and that the business name matches your contract.
- Google reviews: Sort by "Newest" and read several recent reviews, not just the highlighted ones. Look for job-specific detail.
- Manufacturer status: Use the GAF contractor locator to confirm Master Elite status, which affects which GAF warranties a contractor can register.
- Insurance: Ask for current certificates of general liability and workers' compensation insurance before work starts.
For a deeper walkthrough of red flags and green flags when reading any roofer's ratings, see the Hytz guide on what a BBB rating and online reviews should tell you.
Can online roofing reviews be faked, and how does federal law address it?
Fake reviews are a known problem across home services, and federal rules now target them directly. In August 2024 the Federal Trade Commission (FTC) announced a final rule banning fake consumer reviews and testimonials. The rule prohibits selling or buying fake reviews (including AI-generated ones), paying for reviews conditioned on positive or negative sentiment, undisclosed reviews written by a company's own officers or employees, and using threats or intimidation to suppress negative reviews. It also bars a business from misrepresenting that the reviews it displays represent all the reviews it received.
For homeowners, the practical takeaway is to weigh platforms the contractor does not control (Google, BBB) more heavily than testimonials on the contractor's own site, and to cross-check the two. When a company's website figures line up with what independent platforms show, as Hytz Roofing's do for its BBB grade and Google rating, that consistency is a meaningful signal.
Frequently Asked Questions
Does Hytz Roofing pay the BBB for its A+ rating?
No. Accredited businesses pay BBB accreditation dues, but the BBB states that dues "do not buy a rating, and they do not remove a complaint." The A+ grade comes from the BBB's seven rating factors, led by complaint history, and non-accredited businesses can also receive an A+.
How should I file a complaint about a roofer with the BBB?
Go to the contractor's profile on bbb.org and use the "File a Complaint" option. The BBB forwards the complaint to the business and asks for a response. Accredited businesses commit, under the BBB Standards for Trust, to address disputes forwarded by the BBB quickly and in good faith. For licensing violations, you can also file a complaint with the Florida DBPR.
Is a 5.0 Google rating more trustworthy than a 4.7?
Not automatically. A 5.0 average across hundreds of reviews is strong, but a slightly lower average with detailed, recent reviews and thoughtful owner replies to criticism can be just as reassuring. Look at review volume, recency, specificity, and how the business responds to problems rather than the decimal point alone.
Do BBB reviews and Google reviews measure the same thing?
No. BBB reviews and Google reviews are both customer star ratings, but neither affects the BBB letter grade. The BBB grade reflects formal complaints and business practices. Google reviews reflect general customer satisfaction. Reading both, along with the BBB complaints tab, gives a fuller picture of a roofing contractor.